✦ Direct-to-Consumer Fulfillment

DTC Fulfillment

for Growing Brands

The fulfillment engine behind fast-growing DTC brands. Same-day shipping, branded unboxing, multi-channel inventory, and the operational depth to handle 10x growth without changing your 3PL.

β€’ TikTok Shop API Integration

β€’ Same-Day Shipping

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TIKTOK SHOP METRICS WE PROJECT
On-time shipment rate (95%+ required)
Valid tracking upload rate (99%+)
Same-day ship for orders before 2 PM
Surge capacity for viral order spikes
FBT prep β€” send inventory to TikTok FCs

Same Day

Shipping cutoff 2 PM

2-day

Delivery to 96% of US

99.8%

Order accuracy

0

Long-term contracts

How It Works

From Your Warehouse to Your Customer's Door

A streamlined 6-step process ensures every order ships fast, accurately, and with full visibility.

Onboard

Connect your store(s). We map SKUs, set packing rules, and do a test shipment within 48 hours.

Send Inventory

Inbound to our fulfillment centers. Received and sellable within 24 hours.

Order Comes In

Paid orders from any channel land in our WMS automatically.

Pick & Pack

Your brand spec. Your inserts. Your packaging. Executed precisely every time.

Ship

Multi-carrier rate shopping. Every order gets the fastest affordable route.

Scale

Launch a new SKU, run a campaign, survive Black Friday - our capacity scales with you.

Benefits

Why Brands Choose 3PLCity

Purpose-built infrastructure, real-time technology, and hands-on service - all under one roof.

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Built for DTC Growth

DTC brands move fast. New products, influencer campaigns, viral moments. We are built to scale instantly - no lead time to add SKUs or increase volume.

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Premium Unboxing

Branded boxes, custom tissue, thank-you cards, product inserts, stickers, samples. We execute your full unboxing experience on every order.

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Real-Time Inventory

See every unit across all warehouses in real time. Low-stock alerts. Reorder point automation. Never run out of your best seller again.

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Same-Day Ship

Orders placed before 2 PM ship same business day. Typical transit: 1-2 days East/West coast, 1-3 days everywhere else.

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All Your Channels

Shopify, Amazon, TikTok Shop, Walmart, wholesale POs - one inventory pool, every channel, zero conflicts.

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Transparent Pricing

Receive, storage per cubic foot, pick & pack per order, shipping at cost. No hidden fees. You always know what you are paying.

Who We Serve

Built for Brands Like Yours

Whether you are shipping 200 orders a month or 200,000, our infrastructure scales with you.

Shopify DTC brands

Fast-growing Shopify stores that need professional fulfillment to match their marketing velocity.

Subscription + DTC brands

Brands with both one-time and subscription orders who need precise scheduling and kitting.

Multi-channel DTC brands

Brands selling on their own site plus Amazon, TikTok, or retail who need unified inventory.

Funded startups

VC-backed brands that need fulfillment infrastructure ready for rapid scale.

Celebrity and influencer brands

Brands expecting viral demand spikes that need surge capacity on short notice.

International DTC brands

Overseas brands entering the US DTC market who need US warehousing and 2-day delivery.

What Is DTC Fulfillment?

DTC (direct-to-consumer) fulfillment is the process of shipping orders directly from a brand to end customers - bypassing retailers, distributors, and middlemen. DTC brands own the customer relationship, the data, and the unboxing experience.

Professional DTC fulfillment via a 3PL means your products live in a professionally managed warehouse, orders are picked and packed by trained staff, and shipments go out same day via carrier-optimized routing. You get speed, accuracy, and scalability without warehouse overhead.

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The DTC Fulfillment Stack

A complete DTC fulfillment operation requires: WMS integration with your store, trained pick and pack staff, branded packaging execution, multi-carrier rate shopping, returns management, and real-time inventory visibility. 3PLCity provides all of this under one contract, at transparent per-order pricing.

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When to Move from In-House to 3PL

  • You are shipping 200+ orders per month and it consumes 15+ hours per week
  • You have had 3+ shipping errors or delays that led to refund requests
  • You are about to run a major influencer campaign or product launch
  • You want to expand to Amazon, Walmart, or retail without managing separate inventory
  • You are moving internationally and need US-based fulfillment

Frequently Asked Questions

What makes DTC fulfillment different from general eCommerce fulfillment?

What makes DTC fulfillment different from general eCommerce fulfillment?

Can you handle sudden order spikes from influencer campaigns?

Can you handle sudden order spikes from influencer campaigns?

Do you support custom branded packaging?

Do you support custom branded packaging?

How do you handle DTC returns?

How do you handle DTC returns?

What channels can you fulfill from one inventory?

What channels can you fulfill from one inventory?

What channels can you fulfill from one inventory?

What channels can you fulfill from one inventory?

Get a Quote

Let’s build something greatβ€”request your free quote today.
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