Mattresses, furniture, exercise equipment, outdoor gear, BBQs, and oversized goods require dock doors, forklifts, freight relationships, and team-lift trained staff that most 3PLs simply don't have. 3PLCity is purpose-built for big and heavy fulfillment from our Los Angeles warehouse — 8 miles from the Ports of Los Angeles and Long Beach — with discounted LTL and FTL freight rates, white-glove delivery options, and same-day processing for products up to 5,000 lbs per pallet.
Maximizes shipping savings
Surcharges minimized
Per pallet capacity
Right carrier, every size
Containers, pallets, and oversized inbound received directly at our dock doors. Container drayage from the Ports of Los Angeles and Long Beach handled directly — we are 8 miles from the ports. Forklift unloading, condition verified at the pallet level, transit damage photographed and reported within 24 hours of arrival.
Bulk floor storage for high-velocity items, racked storage for stackable inventory, vertical storage for mattresses where manufacturer specs require upright orientation. Pallet locations tracked at the SKU level. Naturally cool Los Angeles warehouse environment protects adhesives, foams, and finishes from heat damage.
Same-day pick for orders received by 2 PM PST, regardless of product weight or dimension. Forklift, pallet jack, and team-lift protocols deployed per item. Condition verification before any large item moves to packing — catching warehouse damage before it reaches a customer's home.
Product-appropriate protection — corner guards and double-wall cartons for furniture, foam inserts for large electronics, shrink wrap and poly film for outdoor equipment, custom crating for fragile or irregular shapes. Every shipment photographed before release for damage claim defense.
Standard parcel via UPS, USPS, or FedEx for compressed mattresses, paddleboards, and mid-size oversized items. LTL freight for furniture, full-size mattresses, and large outdoor equipment. FTL for full-truckload retail wholesale shipments. Carrier rate-shopping on every order to capture the lowest freight cost.
Threshold delivery (driver places at front door), room-of-choice delivery (driver places where the customer wants it), or full white-glove installation with packaging removal — selected per order, offered as upgrades at checkout. Bill of Lading management and delivery scheduling handled.
🏋️Dock doors, forklifts, pallet jacks, electric pallet trucks, and team-lift trained staff on every shift. Our facility is built from the ground up to receive, store, and ship products that weigh hundreds of pounds — not designed for shoeboxes and retrofitted afterward to handle freight.
🚚LTL freight, FTL freight, and parcel coordination for every oversized shipment regardless of product type — furniture, outdoor equipment, fitness gear, BBQs, mattresses, recreational gear. Bill of Lading creation, carrier booking, pickup scheduling, and delivery appointment coordination all handled.
💰Our high shipping volume across multiple big and heavy clients gives us deeply discounted rates with major LTL and FTL carriers. We rate-shop every oversized shipment across our carrier network and pass the savings directly to you — clients typically save 20-40% versus shipping on their own.
🤝Threshold delivery, room-of-choice placement, light assembly, and packaging removal available through our white-glove carrier network. Offered as a checkout upgrade for premium brands, included as standard service for furniture brands where customer experience is the differentiator.
📦Not every big product needs freight. Compressed mattresses, paddleboards, mid-size outdoor equipment, and many bulky goods ship standard parcel via UPS or FedEx at significantly lower cost than freight. We pick the right carrier and service level for every product automatically based on weight, dimensions, and destination.
📋Damage happens in freight at higher rates than parcel — driver mishandling, forklift contact, pallet collapse during transit. We photograph every shipment before release, document inbound damage at receiving with timestamps and photos, file freight claims with carriers on your behalf, and track claim resolution start to finish.
Fulfilling large, heavy products requires fundamentally different infrastructure than standard ecommerce. You need dock doors for freight receiving, forklifts and pallet jacks for movement, electric pallet trucks for heavy loads, specialized carrier relationships for LTL and FTL freight, and staff trained on team-lift protocols. Most 3PLs are not built for this — they were designed for parcel-volume picking and packing, then forced to handle the occasional oversized order with workarounds that drive up cost and damage rates.
3PLCity was purpose-built for big and heavy from day one. We handle everything from a compressed mattress-in-a-box shipping via UPS to a 500-pound sectional sofa shipping via LTL freight — with damage rates near zero and white-glove delivery options for premium brands. Our clients include mattress brands, furniture companies, fitness equipment brands, and outdoor equipment companies who all ship from our Los Angeles facility, which is built around the equipment and freight relationships that oversized fulfillment demands.
Because we ship high volume across multiple big and heavy clients, we have negotiated deeply discounted rates with major LTL and FTL freight carriers. Volume discounts that individual brands cannot access on their own become standard for our accounts. We rate-shop every oversized shipment across our carrier network to find the lowest cost option for each delivery. Our clients consistently save 20-40% on freight compared to what they were paying before working with us — and we work to minimize residential surcharges, liftgate fees, oversize handling charges, and accessorial fees on every shipment that leaves the dock.
For big and heavy brands, freight is often the single largest variable cost in the business. A brand shipping 1,000 oversized orders per month at a 30% freight savings versus their previous setup can recover six figures annually — money that flows straight to the bottom line or funds growth. Freight cost management is not a side benefit of working with a specialized big and heavy 3PL; for most oversized-product brands, it is the single biggest financial reason to make the switch.
Most furniture, mattresses, outdoor equipment, and fitness gear is manufactured in Asia. Your containers arrive at the Port of Los Angeles or Long Beach before they go anywhere else in the country. Our facility sits 8 miles from the ports — we receive containers directly via local drayage, cutting drayage cost and getting your inventory into fulfillment 7-14 days faster than any Midwest or East Coast warehouse. For oversized products, container drayage from port to an inland warehouse is especially expensive — big and heavy inventory fills containers fast and costs more to move cross-country than almost any other product category.
From Los Angeles we deliver 2-day ground to the entire West Coast and reach 96% of the U.S. population in 2 business days via ground for parcel-eligible oversized items. Forty percent of the U.S. population lives west of the Rockies — your biggest customer base gets faster, cheaper delivery from our LA facility than from anywhere else in the country. For brands shipping LTL freight cross-country, our negotiated rates and direct port access still beat the total landed cost of warehousing inland, where you pay to truck heavy inventory east before you can sell it.
We fulfill a wide range of big and heavy products including mattresses and bedding, furniture and sofas, outdoor and patio equipment, BBQs and grills, trampolines, paddleboards, surfboards, fitness and home gym equipment, large electronics, rugs, and wall panels. If it is oversized, heavy, or requires freight shipping, we handle it — our facility is built around the dock doors, forklifts, and freight relationships that oversized fulfillment demands.
We use product-appropriate packaging for every oversized shipment — corner guards and double-wall cartons for furniture, foam inserts for large electronics, shrink wrap and poly film for outdoor equipment, and custom crating for fragile or irregular shapes. Every shipment is photographed before release. We document any inbound damage at receiving with timestamps and photos, and file freight claims on your behalf when carriers cause damage in transit. Damage rates with a 3PL built for big and heavy are dramatically lower than with a generalist.
Yes. Orders placed by 2 PM PST are processed same day regardless of product size or weight, for products up to 5,000 lbs per pallet. Our dock staff, forklifts, and freight carrier pickups are all scheduled around same-day processing. Large items do not slow us down — they are what we are built for.
It depends on the product. Compressed mattresses, paddleboards, and mid-size oversized items ship via standard parcel carriers like UPS and FedEx. Furniture, full-size mattresses, fitness equipment, and oversized goods ship via LTL freight carriers. Full-truckload retail wholesale shipments ship FTL. We rate-shop every shipment across our carrier network to find the lowest cost option and pass the savings directly to you — typically 20-40% below what brands pay shipping on their own.
Yes. We fulfill DTC orders to individual consumers and wholesale purchase orders to retail accounts from the same inventory pool. DTC orders ship with appropriate parcel or freight service and optional white-glove delivery. Wholesale orders ship on pallets with routing guide compliance, EDI ASN submission, and retail-ready labeling for accounts like Wayfair, Target, Home Depot, and Costco. One inventory pool, both channels.
Two reasons. First, most oversized products — furniture, mattresses, outdoor equipment, fitness gear — are manufactured in Asia and arrive at the Port of LA or Long Beach. Our facility is 8 miles from the ports, so we receive your containers directly and get inventory into fulfillment faster and cheaper than shipping cross-country first — and oversized inventory is especially expensive to truck inland. Second, 40% of the US population lives west of the Rockies. An LA warehouse gives your biggest customer base 1-2 day ground delivery on parcel-eligible items and faster, cheaper LTL freight on everything else — better than any Midwest or East Coast warehouse can offer.
