Mattresses, furniture, eBikes, outdoor equipment, BBQs, fitness gear, and oversized goods require dock doors, forklifts, freight relationships, and team-lift trained staff that most 3PLs simply don't have. 3PLCity is purpose-built for big and heavy fulfillment from our Gardena and Burbank, California warehouses — eight miles from the Port of Los Angeles, with discounted LTL and FTL freight rates, white-glove delivery options, and same-day processing for products up to 5,000 lbs per pallet.
Maximizes shipping savings
Minimized handling fees
Per pallet capacity
Right carrier, every size
Containers, pallets, and oversized inbound received directly at our dock doors. Forklift unloading, condition verified at the pallet level, transit damage photographed and reported within 24 hours of arrival. Container drayage handled for inbound from the Port of LA and Long Beach.
Bulk floor storage for high-velocity items, racked storage for stackable inventory, vertical storage for mattresses where manufacturer specs require upright orientation. Climate considerations factored for products sensitive to heat (eBike batteries, certain adhesives). Pallet locations tracked at the SKU level.
Same-day pick for orders received by 2 PM PST, regardless of product weight or dimension. Forklift, pallet jack, and team-lift protocols deployed per item. Condition verification before any large item moves to packing — catching warehouse damage before it reaches a customer's home.
Product-appropriate protection — corner guards and double-wall cartons for furniture, foam inserts for large electronics, shrink wrap and poly film for outdoor equipment, custom crating for fragile or irregular shapes. Every shipment photographed before release for damage claim defense.
Standard parcel via UPS, USPS, or FedEx for compressed mattresses, paddleboards, and mid-size oversized items. LTL freight for furniture, full-size mattresses, eBikes, and large outdoor equipment. FTL for full-truckload retail wholesale shipments. Carrier rate-shopping on every order.
Threshold delivery (driver places at front door), room-of-choice delivery (driver places where the customer wants it), or full white-glove installation with packaging removal — selected per order, offered as upgrades at checkout. Bill of Lading management and delivery scheduling handled.
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Dock doors, forklifts, pallet jacks, electric pallet trucks, and team-lift trained staff on every shift. Our facilities are built from the ground up to receive, store, and ship products that weigh hundreds of pounds — not designed for shoeboxes and retrofitted afterward to handle freight.
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LTL freight, FTL freight, and parcel coordination for every oversized shipment regardless of product type — eBikes, outdoor equipment, furniture, mattresses, BBQs, recreational gear, fitness equipment. Bill of Lading creation, carrier booking, pickup scheduling, and delivery appointment coordination all handled.
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Our high shipping volume across multiple big and heavy clients gives us deeply discounted rates with major LTL and FTL carriers. We rate-shop every oversized shipment across our carrier network and pass the savings directly to you — clients typically save 20-40% versus shipping on their own.
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Threshold delivery, room-of-choice placement, light assembly, and packaging removal available through our white-glove carrier network. Offered as a checkout upgrade for premium brands, included as standard service for furniture brands where customer experience is the differentiator.
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Not every big product needs freight. Compressed mattresses, paddleboards, mid-size outdoor equipment, and many bulky goods ship standard parcel via UPS or FedEx at significantly lower cost than freight. We pick the right carrier and service level for every product automatically based on weight, dimensions, and destination.
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Damage happens in freight at higher rates than parcel — driver mishandling, forklift contact, pallet collapse during transit. We photograph every shipment before release, document inbound damage at receiving with timestamps and photos, file freight claims with carriers on your behalf, and track claim resolution start to finish.
Fulfilling large, heavy products requires fundamentally different infrastructure than standard ecommerce. You need dock doors for freight receiving, forklifts and pallet jacks for movement, specialized carrier relationships for LTL and FTL freight, lithium-ion battery shipping compliance for eBike inventory, and staff trained on team-lift protocols. Most 3PLs are not built for this — they were designed for parcel-volume picking and packing, then forced to handle the occasional oversized order with workarounds that drive up cost and damage rates.
3PLCity was purpose-built for big and heavy from day one. We handle everything from a compressed mattress-in-a-box shipping via UPS to a 500-pound sectional sofa shipping via LTL freight — with damage rates near zero and white-glove delivery options for premium brands. Our clients include mattress brands, furniture companies, eBike manufacturers, fitness equipment brands, and outdoor equipment companies who all ship from our California facilities.
Because we ship high volume across multiple big and heavy clients, we have negotiated deeply discounted rates with major LTL and FTL freight carriers. Volume discounts that individual brands cannot access on their own become standard for our accounts. We rate-shop every oversized shipment across our carrier network to find the lowest cost option for each delivery. Our clients consistently save 20-40% on freight compared to what they were paying before working with us — and we work to minimize residential surcharges, liftgate fees, oversize handling charges, and accessorial fees on every shipment that leaves the dock.
Most furniture, mattresses, outdoor equipment, eBikes, and oversized recreational goods are manufactured in Asia. Your containers arrive at the Port of Los Angeles or the Port of Long Beach before they go anywhere else in the country. Our Gardena facility sits 8 miles from the ports — we receive containers directly, cutting drayage cost and getting your inventory into fulfillment 7-14 days faster than any Midwest or East Coast warehouse.
From Los Angeles we deliver 2-day ground to the entire West Coast and 1-3 days to most major U.S. metros. Forty percent of the U.S. population lives west of the Rockies — your biggest customer base gets faster, cheaper delivery from our LA facility than from anywhere else in the country. For brands shipping cross-country, our negotiated freight rates and direct port access still beat the total landed cost of warehousing in the Midwest.
We fulfill a wide range of big and heavy products including mattresses and bedding, furniture and sofas, eBikes and electric scooters, outdoor and patio equipment, BBQs and grills, trampolines, paddleboards, surfboards, large electronics like TVs, fitness equipment, rugs, and wall panels. If it is oversized, heavy, or requires freight shipping — we handle it.
We use product-appropriate packaging for every oversized shipment — corner guards and double-wall cartons for furniture, foam inserts for large electronics, shrink wrap and poly film for outdoor equipment. Every shipment is photographed before release. We document any inbound damage at receiving and file freight claims on your behalf when carriers cause damage in transit.
Yes. Orders placed by 2 PM PST are processed same day regardless of product size or weight. Our dock staff, forklifts, and freight carrier pickups are all scheduled around same-day processing. Large items do not slow us down — they are what we are built for.
It depends on the product. Compressed mattresses, paddleboards, and mid-size outdoor items ship via standard parcel carriers like UPS and FedEx. Furniture, full-size mattresses, eBikes, and oversized equipment ship via LTL freight carriers. We rate-shop every shipment across our carrier network to find the lowest cost option and pass the savings directly to you.
Yes. We fulfill DTC orders to individual consumers and wholesale purchase orders to retail accounts from the same inventory. DTC orders ship with appropriate parcel or freight service. Wholesale orders ship on pallets with routing guide compliance, EDI ASN submission, and retail-ready labeling for accounts like Wayfair, Target, and Home Depot.
Two reasons. First, most oversized products — furniture, mattresses, outdoor equipment, eBikes — are manufactured in Asia and arrive at the Port of LA or Long Beach. Our Gardena facility is 8 miles from the port, so we receive your containers directly and get inventory into fulfillment faster and cheaper than shipping cross-country first. Second, 40% of the US population lives west of the Rockies. An LA warehouse gives your biggest customer base 1-2 day ground delivery — faster and cheaper than any Midwest or East Coast warehouse can offer.
