✦
BigCommerce

BigCommerce Fulfillment

That Scales B2B and DTC From One Inventory

Direct BigCommerce API integration with real-time order sync, multi-storefront support for brands running multiple BigCommerce stores, B2B Edition compatibility with EDI 850/856/810 transactions for retail accounts, and same-day shipping for orders before 2 PM PST. Fulfill DTC and wholesale from one shared inventory pool β€” eliminating the channel conflicts that come from running separate accounts for retail and consumer sales. Shipped from our Los Angeles fulfillment center 8 miles from the Port of LA, reaching 96% of the US in 2 business days via ground.

  • 99.8% Scan-Verified Pick Accuracy
  • Same-Day Shipping for Orders Before 2 PM PST
Laptop screen displaying the BigCommerce logo on a dark background, representing enterprise e-commerce platform integration for automated order fulfillment services.
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3PLCITY
Direct BigCommerce API integration β€” real-time order and inventory sync
B2B Edition support with EDI 850/856/810 for retail accounts
Multi-storefront BigCommerce setups from one shared inventory pool
99.8% scan-verified pick accuracy on every BigCommerce order
DTC and wholesale fulfilled from one inventory β€” no channel conflicts

30 min

BigCommerce API connection time

99.8%

Scan-verified pick accuracy

Same Day

Ship cutoff (2 PM PST)

96%

US reached in 2 days

How It Works

From BigCommerce Checkout to Customer's Doorstep

A streamlined six-step process turns every BigCommerce order into a same-day, scan-verified, branded shipment β€” with the direct API integration, multi-storefront support, and B2B Edition compatibility that growing BigCommerce brands need to scale DTC, wholesale, and retail from one operation.

Connect BigCommerce API

Direct BigCommerce API integration via secure OAuth authentication β€” no middleware platforms charging $50-300/month, no manual order export workflows. Setup typically takes 30 minutes. Products, variants, current inventory levels, customer groups, and pricing tiers sync automatically. Works with standard BigCommerce and BigCommerce B2B Edition.

Send Inventory

Ship inventory to our Los Angeles fulfillment center via container, LTL, or small parcel. Container drayage from the Ports of Los Angeles and Long Beach handled directly β€” we are 8 miles from the ports. Received, counted, scanned, and live in your BigCommerce inventory within 24 hours.

Orders Sync

The moment a customer pays on BigCommerce, the order lands in our WMS instantly via webhook. No CSV exports, no batch delays. Multi-channel orders from Amazon, Shopify, TikTok Shop, and your other channels draw from the same shared inventory pool. B2B orders from wholesale customers, EDI partners, and retail accounts route through the same shared pool with proper allocation logic preventing oversells.

Pick & Pack

Scan-verified picking with 99.8% accuracy across BigCommerce SKUs, variants, and customer-group-specific pricing tiers. Branded packing for DTC orders. Wholesale-spec packing for B2B orders. Retail-ready palletization with GS1-128 carton labeling for EDI orders. Different specs for different channels, all from one shared inventory pool.

Ship

Multi-carrier rate shopping at label creation across UPS, USPS, FedEx, DHL, OnTrac, and LSO for parcel shipments. LTL freight coordination for B2B and wholesale pallet shipments with 20-40% freight rate savings versus individual brand rates. Tracking pushes back to BigCommerce within minutes of label creation. ASN (EDI 856) transmission ahead of EDI partner deadlines.

Track & Optimize

Order status updates flow back to BigCommerce in real time across DTC, B2B, and EDI channels. Returns sync back through your branded RMA portal. SKU-level performance data surfaces in our dashboard β€” DTC vs. wholesale margins, EDI chargeback rate, return analysis by channel β€” so you can optimize inventory, packaging, and channel mix over time.

Benefits

Why BigCommerce Brands Choose 3PLCity

Built specifically for BigCommerce's enterprise-grade API, B2B Edition workflows, multi-storefront flexibility, and the wholesale-plus-DTC operations that growing BigCommerce brands actually run β€” from the same Los Angeles 3PL handling Amazon, Shopify, and TikTok Shop from one inventory.

Direct BigCommerce API Integration

BigCommerce has one of the cleanest REST APIs in ecommerce β€” and we use it directly, not through middleware platforms that charge $50-300/month and add a layer of integration failure. Setup uses secure OAuth authentication, typically takes 30 minutes, and survives BigCommerce platform updates because it's the official API your developers would use to extend the platform themselves.

B2B Edition With EDI Support

Full BigCommerce B2B Edition compatibility β€” customer groups, account-specific pricing tiers, quote workflows, net-terms invoicing, and wholesale order handling. Plus EDI 850 (purchase order), EDI 856 (advance ship notice), and EDI 810 (invoice) transactions for retail trading partners. Routing guide compliance maintained for Target, Walmart, Costco, Home Depot, Whole Foods, Kroger, and other major retail accounts.

DTC and Wholesale From One Pool

Fulfill your direct-to-consumer orders and your wholesale orders from one shared inventory pool. No more separate fulfillment accounts for retail vs. DTC. No more daily oversell crisis when the same unit sells on BigCommerce DTC and ships out on a wholesale purchase order. Real-time allocation across all channels with priority logic protecting your committed POs.

Multi-Storefront Support

Running multiple BigCommerce stores β€” separate brands, separate regions, separate price tiers? We connect all of them to one shared inventory pool with per-storefront packing specs, per-storefront branded materials, separate reporting per store, and unified inventory allocation across every storefront you operate. One warehouse, many storefronts, no channel conflicts.

Same-Day BigCommerce Shipping

Orders placed on your BigCommerce store before 2 PM Pacific Standard Time ship the same business day, every business day. Orders after the cutoff ship next morning. Tracking number pushes to BigCommerce within minutes of label creation, triggering your customer notification emails automatically. 96% of the US reachable in 2 business days via ground from Los Angeles.

Scales From 200 to 200,000 Orders

Whether you are launching your first BigCommerce store with 200 orders a month or running an enterprise B2B operation at 200,000+ orders a month, the same operations team and infrastructure scales with you. Surge capacity for Black Friday, Cyber Monday, Q4 wholesale order spikes, and major retail account onboarding built in.

Who We Serve

Built for BigCommerce Brands Like Yours

Whether you're a DTC brand on BigCommerce, a B2B wholesaler running BigCommerce B2B Edition, a multi-storefront operator managing several BigCommerce stores, or a brand expanding from DTC into wholesale and EDI retail β€” our infrastructure scales from 200 orders a month to 200,000 without ever needing to switch 3PLs.

BigCommerce DTC brands

Fast-growing BigCommerce stores scaling past self-fulfillment capacity. Usually 200-5,000 orders/month founders looking to reclaim 10+ hours per week from packing and shipping themselves to refocus on product, marketing, and growth.

BigCommerce B2B Edition wholesalers

Brands using BigCommerce B2B Edition who need wholesale order handling, customer-group pricing tiers, quote workflows, net-terms invoicing, and palletized shipping for larger orders. Plus EDI 850/856/810 transactions for retail accounts that require electronic data interchange.

Multi-storefront BigCommerce operators

Brands running multiple BigCommerce stores β€” different brands, different regions, different product lines, or different price tiers β€” who need one shared inventory pool, separate per-store packing rules, separate reporting, and unified inventory allocation across every storefront from one warehouse.

Multi-channel BigCommerce sellers

BigCommerce brands also selling on Amazon, Shopify, Walmart, TikTok Shop, or through wholesale who need one unified inventory pool across every channel β€” not separate fulfillment accounts and a daily oversell crisis when the same unit sells on BigCommerce DTC and ships through wholesale simultaneously.

International brands entering US via BigCommerce

Overseas brands launching in the US market using BigCommerce as their storefront who need American warehousing 8 miles from the Port of LA, 2-day domestic delivery coverage, container drayage handled directly, and a 3PL that can also handle Amazon FBA prep, Walmart, and TikTok Shop from the same BigCommerce inventory.

BigCommerce brands with retail expansion

DTC BigCommerce brands expanding into wholesale and retail who need EDI 850/856/810 capability, routing guide compliance for major retailers (Target, Walmart, Costco, Home Depot, Whole Foods, Kroger), GS1-128 carton labeling, SSCC pallet labels, ASN transmission, and the operational discipline to maintain zero-chargeback execution across retail accounts.

What Is BigCommerce 3PL Fulfillment?

A BigCommerce 3PL (third-party logistics provider) is a company that stores your inventory, picks and packs your customer orders, and ships them β€” fully integrated with your BigCommerce store via the official BigCommerce API. When a customer pays on your BigCommerce store, your 3PL receives the order automatically through a webhook, picks the items using scan-verified workflows, packs them to your branded specification, generates the shipping label through multi-carrier rate shopping, and dispatches the package same-day. Tracking pushes back to BigCommerce within minutes of label creation. The customer receives a branded shipment within 1-2 days for West Coast addresses and 2-3 days for nationwide ground delivery.

3PLCity is one of those partners β€” built specifically for BigCommerce stores running DTC, B2B wholesale, EDI retail, or hybrid combinations of all three. Direct BigCommerce API integration, B2B Edition compatibility, EDI 850/856/810 support for retail trading partners, and same-day shipping for orders before 2 PM PST β€” from our Los Angeles fulfillment center 8 miles from the Port of LA. Reach 96% of the United States in 2 business days via ground. No middleware platforms, no developer setup, no monthly software fees on top of fulfillment cost.

When Should You Move from Self-Fulfilling to a BigCommerce 3PL?

Most BigCommerce brands start by self-fulfilling β€” from a garage, spare room, or small warehouse. BigCommerce's enterprise feature set attracts brands that grow fast, which means self-fulfillment hits its breaking point sooner than on simpler platforms. The right time to move to a BigCommerce 3PL is different for every brand, but the signals are consistent: you're spending more than 10 hours per week packing and shipping orders yourself; you've been accepted into a major retail account (Target, Walmart, Costco, Home Depot) and need EDI capability to fulfill the contract; you're hitting B2B order volume that requires palletization and freight coordination beyond what parcel shipping handles; you're running multiple BigCommerce stores and need one inventory pool across all of them; you're expanding to Amazon, Shopify, TikTok Shop, or wholesale and need one unified inventory pool; you're entering the United States from overseas and need American warehousing infrastructure; or your shipping costs feel too high and you have no leverage to negotiate carrier or LTL freight rates directly.

3PLCity supports BigCommerce brands from 200 orders a month all the way to 200,000+ orders a month with the same operations team and infrastructure β€” including the EDI and routing guide compliance required for major retail trading partners.

diagram showcasing a central BigCommerce logo connected to an ecosystem of integrations, including Amazon, Etsy, QuickBooks, Salesforce, and HubSpot, for omnichannel e-commerce management.

How does 3PLCity connect to my BigCommerce store?

We connect through the official BigCommerce API via secure OAuth authentication β€” not through middleware platforms like ShipStation or ShipHero that charge $50-300/month and add a layer of integration failure between your store and your warehouse. Setup typically takes 30 minutes. Once connected, all orders, inventory, products, customer groups, and tracking sync in real time via webhooks. Works with standard BigCommerce and BigCommerce B2B Edition.

Do you support BigCommerce B2B Edition?

Yes. Full BigCommerce B2B Edition compatibility β€” customer groups, account-specific pricing tiers, quote workflows, net-terms invoicing, and wholesale order handling. B2B orders draw from the same shared inventory pool as your DTC orders, with proper allocation logic preventing oversells when the same unit sells on both DTC and wholesale channels. Per-account packing specs and per-account branded materials supported.

Can you handle EDI for major retail accounts on BigCommerce?

Yes. We process EDI 850 (purchase order acknowledgment), EDI 856 (advance ship notice), and EDI 810 (invoice) for major retail trading partners including Target, Walmart, Costco, Home Depot, Whole Foods, Kroger, TJX, Nordstrom, and Sprouts. Routing guide compliance library maintained per retail account with zero-chargeback execution standard. GS1-128 carton labeling, SSCC pallet labels, palletization to retailer specification, BOL creation, ASN transmission ahead of deadlines, and appointment scheduling all handled per account.

Can you handle multiple BigCommerce stores from one account?

Yes. We connect all your BigCommerce stores to a single shared inventory pool with per-storefront packing specs, per-storefront branded packaging materials, separate reporting per store, and unified inventory allocation across every storefront you operate. Whether you're running multiple BigCommerce stores for different brands, different regions, or different price tiers, we treat each as a distinct sales channel drawing from the same inventory.

Get a Quote

Let’s build something greatβ€”request your free quote today.
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